Job number JO-191107-204831

Company overview

leading ecommerce company

Job description

Position:​ Trainer Location:​
Bangalore (to travel pan India) Role Summary: In this role the person will be expected to train on and off-roll employees across the country. As an overview, this person would be responsible for​organizing and conducting training programmes and empower the team with knowledge to sell, manage business with ease and grow selection
Job description: ● Conduct training for full time and contractual employees from Selection team ● Develop & create training and instructional material and manuals for training ● Translate requirements into trainings that will help the team and relevant partners achieve their targets ● Identify and plan training sessions to educate and keep team updated on the new policy and process changes ● Loop in ​feedback from relevant stakeholders in an effort to modify/improve training content & delivery ● Timely ​tracking and reporting of performance metrics as per defined framework ● Evaluate training efficacy and assess areas of improvement
Desired Skills and Experience
● Minimum 3 to 4 year experience in conducting offline and online training sessions ● Strong knowledge on Content development and training tools & technologies ● Familiarity with different training methodologies ● Excellent verbal and written communication skills in English and Hindi ● Excellent communication skills in 1-2 regional languages will be an added advantage (South- Kannada/Tamil/Telugu, North: Bengali/Marathi/Rajasthani) ● Open to travel 3-4 weeks of the month outside of base location ● Willingness to work on weekends, and outside of the standard work day ● Understanding and work under pressure in a high-volume processing environment and consistently meeting standards for productivity and quality ● Ability to handle ambiguity and stakeholder management ● Proficiency in MS Office ● Ecommerce experience will be an added advantage

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