Location: Bangalore/Bengaluru
Salary: Open

Company Overview

Opportunity with a US based Electrical and Electronics Manufacturing Company for Bangalore Location

Job Description

Job Duties  

Conducting product proofs of concept (PoC) and deployments
Planning, execution and closure formalities for PoCs and deployments
Creating customized use cases, scheduling and logistics planning, remote/onsite execution and graceful solution turn-up, execution of baseline complex use cases.
Conducting product training sessions for customers.
Ability to handle high-pressure customer-facing and quickly react to changing engagement dynamics.


Field support: Providing detailed analysis for problem resolution of field issues
Serving as key point of contact to analyze complex field defects
Analyzing captures and test system logs to determine failure points and make suitable recommendations to the customer or engineering for corrective actions. 
Running series of characterization tests to determine failure thresholds and provide value insight into root cause analysis


Collaborate with Software Quality Assurance, System Engineering and Architecture, Program Management, and Software Development teams in all aspects of the development lifecycle including:
Execute onsite QA activities (as an extension of in-house QA) 
Participate in select software code/design/requirements review processes to ensure alignment with customer needs 
Providing early design feedback, functional automation, reliability, stress, performance, integration testing, through to supporting production issues.
Providing detailed and early feedback on test strategies to align with customer needs
Providing deep product insights, quick analysis, and problem resolution to keep customers satisfied 
Participating in daily scrums for key feature development threads to represent Deployment needs



Bachelor’s or Masters degree in Computer Science/Engineering or Electrical Engineering
Minimum of 5 years experience as an application engineer, Technical customer support and/or Quality Assurance
Minimum of 2 years experience in 5G RAN technology
In-depth knowledge of the L1/PHY aspects and corresponding analyses (FPGA captures etc)
Strong familiarity with RF analysis (constellations and other VSA plots)
Strong familiarity with networking principles.
Ability to rack-mount, connect reasonably heavy pieces of equipment.
Expertise in advanced Radio Access Network troubleshooting techniques a plus (eg. Sanjole Wavejudge, Spectrum Analyzers, Wireshark)
Experience with O-RAN topology a plus
Experience with UE emulation for Radio Access Network Base Station testing a plus.

Job reference: JO-200830-224964

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