Manager- Consulting

Leading Consulting Company

Purpose Statement

A Manager will leverage his/her domain expertise in a particular industry, functional area, or other to enhance our 
impact in client engagements and support the development of new solutions for teams to deliver in future 
engagements. On top of being the main client interface in project engagements, he/she will work with other members 
to design and incubate new methodologies, perspectives and ways of working within the area of expertise to be 
adopted by the clients team globally. The Manager must have excellent communication, leadership and influencing skills 
coupled with strong expertise and proven experience in a particular domain, for example in:

• An industry, e.g. Mining, Oil & Gas, Chemicals, Food & Beverage, Utilities etc.
• A functional Discipline e.g. Operational Risk Management, Operational Excellence, Digital

At an advanced level, a Manager will lead and deliver complex client engagements that identify, design, and implement 
effective solutions to produce a lasting impact for clients. He or She will be expected to drive the direction of the 
engagement and effectively manage the team and long-term relationship with clients to deliver high performance or to 
deliver the scope of work. Beyond client project work, the Manager will contribute to the development of new clients 
and markets and provide regional and global thought leadership to innovate offerings and approaches. He or she must 
be a self-starter, who is able to work in a fast-paced dynamic environment and must be driven to produce improvement 
initiatives both internally and with clients. Excellent communication and client management skills are imperative to 
maintain positive client relations and high client satisfaction levels

Key Accountabilities

i. Business Development

• Providing domain expertise as part of proposal development and support other team members (e.g. Principal / 
Director) in meetings and presentations with clients to actively contribute to revenue
• Playing an integral role in drafting and presenting proposals to drive execution of an assessment or implementation 
project.
• Contributing to defining scope of work, objectives, deliverables, and timeframes to drive execution of an assessment 
or implementation project
• At an advanced level, playing an integral role as part of  account teams to prospect for new clients and growing 
existing clients, by supporting  Leadership to proactively identify business leads and targets, build a strong 
pipeline, and progress opportunities along the pipeline to generate sales.

ii. Technical Expertise

• Maintaining strong industry knowledge; stay abreast of current trends, pricing and new technology related to 
industry or technical practice to facilitate and add value in evaluation and recommendation of new processes.
• Identifying proactively opportunities and/or risks, potential solutions, and key trends relating to the area of domain 
expertise, including development and enhancement of IP
• Developing and publishing thought leadership and new perspectives, including Points of View, and educating key 
stakeholders internally and externally

iii. Leadership

• Living and breathing the  Core Values and Mission Critical Behaviors, and coaching others to do the same
• Overseeing project team’s performance and quality of delivery, offering guidance and advice where needed and 
providing necessary feedback to the team (as an instrumental part of their development) and to management as 
appropriate. 
• Offering guidance and support to the team - especially junior resources, regarding best practices in project 
management, execution of deliverables and interactions with clients
iv. Project Execution 
• Implementing project management practices to ensure the effective execution of the project, including project 
planning, project governance and risk management.
• At an advanced level, effectively manages a large engagement or several smaller engagements simultaneously that 
deliver value to clients.
• Supporting execution of an assessment or implementation project to accelerate organizational transformation and 
results delivery using relevant methodologies and approaches. For example,
o A Manager with domain expertise in Mining might design and conduct a risk assessment at a Mining site and 
lead development of recommendations resulting from the findings
o A Manager with domain expertise in Digital might identify an appropriate technology to address a client risk 
and lead a proof-of-concept trial
• Structuring problems effectively to develop key insights and sound recommendations that identify and close 
performance gaps for the client
• Writing and presenting independent analyses and recommendations that influence and persuade clients including 
difficult audiences to achieve desired outcomes
• Facilitating team / client meetings effectively to drive decisions or alignment or manage change among a diverse 
group.
• Managing high level interactions, developing rapport, respect with key client stakeholders.
• Supporting quality control of client deliverables by conducting peer reviews, etc.

i. Knowledge, Educational Qualification, Skills and Experience

• Minimum Bachelor’s degree in a business-related major (i.e. management or finance) or engineering
• Relevant post-graduate degree in field of expertise (e.g. innovation, risk management, etc.) 
• 10+ years of associated industry / technical and client facing experience / exposure
• Prior experience in established consulting firms 
• Technical knowledge and expertise in relevant field of experience is preferred 
• Project Management and strategic planning
• Excellent problem-solving skills
• Analytical Skills > Quantitative and Qualitative Analysis
• Time Management / Prioritization Skills
• Stakeholder engagement and relationship management
• Business Development
• IT Skills / Trade Tools
> Microsoft Office (PowerPoint, Visio, Word, Advanced Excel, Access)
> Project management software (Asana, JIRA, Confluence, or similar

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