Company Overview
A US based technology research and consulting company. The company's products and services include research, executive programs, consulting, and conferences. Their expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. They are a $4.1 billion company and a member of the S&P 500. They work with businesses in more than 100 countries. Over 40 years providing insights and expert guidance to clients enterprises worldwide.
Job Description
About this Role
The Specialist in the Interaction Insights team will help in generating actionable insights for driving the creation of fact-based research from client interactions and other internal and external data assets. At the core we are looking for a person who is passionate about learning new technologies, text analytics, digging into rows of unstructured data, drawing recommendations & insights, and using creative ways to visualize & interpret it for research. This person will have a flair of innovation along with a strong exposure to Python, data science and the analysis of unstructured data. They would be working closely with various stakeholders to explore opportunities to optimize data mining techniques and improve the accuracy of insights generated.
What You’ll Do
• Translate research objectives into data & fact-base from internal and external data assets.
• Analyze unstructured text data to find insights and patterns, using advanced data science techniques
• Interpret the patterns & insights in-line with the original research objective
• Create innovative visualizations to represent the insights and create content around its usage in research
• Solve most pressing business challenges with data science, ML and NLP in the center
• Interact with internal & external stakeholders to improvise on the findings
• Work as part of a team in an extremely fast paced work environment with strict SLA’s and less turnaround time
• Be responsible for driving data science driven initiatives with some guidance
• Develop strong understanding of Tech. industry and expertise in data science domain
Requirements
What You’ll Need
• BE/BTech/Graduate + MBA (Analytics) from leading A or B-schools or post-graduate in Data Science/Statistics with a minimum of 1-3 years in data science /NLP/ text analytics role
• Proficient in Python (i.e. Pandas, Numpy, scikit-learn, etc), R, TensorFlow, amongst other data science related tools, libraries, and experience of working with GitHub
• Ability to apply various analytical models to business use cases (NLP, Supervised, Un-Supervised, Neural Nets, etc.)
• Own all aspects of accessing and using text data, including data cleaning, data normalization, and data preparation to be used for training, testing or inference.
• Must have a strong background in visualization tools such as: PowerBI & Tableau etc.
• Analytical bent of mind with the ability to analyze data, identify patterns from unstructured data sets and to draw useful insights / recommendations from them.
• Robust understanding of basic primary and secondary research techniques.
• Critical Thinking & Problem-Solving Skills: Strong analytical skills and the ability to think independently. Able to work on estimation problems and provide insightful analysis.
• Strong written and verbal communication skills: Should structure all communication for meaning and flow with strong command on English language.
• Eagerness to Learn: Showing strong awareness of the major issues across the IT industry, data science, machine learning and eagerness to learn more
Additional Information
What we offer:
• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Employee Provident Fund (EPF) contributions, Parental Leave, Employee Assistance Program (EAP) and more!
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities