Ecom Express (https://www.ecomexpress.in/), is a leading end-to-end technology enabled logistics solutions provider to the Indian ecommerce industry. Headquartered in New Delhi, Ecom Express was incorporated in 2012 by T.A. Krishnan, Manju Dhawan, K. Satyanarayana and Sanjeev Saxena with their 100+ years of cumulative experience in the Indian logistics and distribution industry.
The company has established its presence in the industry due to a differentiated business model which is built on delivery service capability, scalability, customization and sustainability. Ecom Express uses its cutting-edge technology and automation solutions to enable first mile pickup, processing, network optimization and last mile delivery.
The company’s products include Ecom Express Services (EXS), Ecom Network Services (ENS), Ecom Fulfilment Services (EFS) and Ecom Digital Services (EDS).
Ecom Express has its presence in all 29 states of the country and operates in over 2400 towns across 25,000+ PIN-codes in India. The company is the first private logistics company in India to envision a full-state coverage strategy i.e. the capability to reach every doorstep in every village in a state.
This full-state coverage is offered in 20 states including Tamil Nadu, Kerala, Andhra Pradesh, Assam, Bihar, Chhattisgarh, Delhi, Goa, Gujarat, Haryana, Jharkhand, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Odisha, Punjab, Rajasthan, Tamil Nadu, Telangana, Uttar Pradesh, and West Bengal. Through this deep reach strategy, the company has a capability to deliver to over 1.2 billion people i.e. 92%+ of India’s population. The Team The Business Analytics team at Ecom handles all the internal strategy and analytics work, which includes tracking, analysis and reporting of several metrics (pertaining to operations, finance, customer service etc.), undertaking independent projects aimed at improving company performance, and providing decision-making support for senior management across functions.