Company overview

Hiring for a global Testing & Measurement MNC

Job description

Specific Responsibilities:
• Anticipates customer needs, investigates underlying causes and identifies short term or long-term business solutions; creates and leads sales/business development plans over the short to medium term
• Reduces broad concepts, sales strategies into structured programs to achieve assigned performance measures
• Leads the development, implementation of strategy development for complex wireless & telecom accounts
• Solves complex, high impact problems
• Understand industry and market trends, and gather industry best practices that can be leveraged internally

Competencies:
• Responsible for the effective and timely resolution of technical/business issues and problems
• Manage on-site technical issues with local technical support team
• Actively solve customer complex issues/problems and leverage to other team members
• Represent the Voice of the Customer and able to work with all stakeholders to resolve customer issues amicably leading to customer satisfaction
• Should have a fairly good understanding of Telecom industry domain , especially wireless industry , its associated eco-system , and good domain knowledge on emerging 5G technology and other associated wireless technologies ( like WLAN , Blue tooth etc.)
• Should be able to relate and articulate customer biz issues , challenges and lead them to solutions convincingly
• Should have undergone sufficient sales training on advanced concepts of selling in technology segment , strategic selling concepts , competitive /negotiation sales skills with demonstrable experience and track record
• Should have good interpersonal skills, team player and be able to take peers , colleagues along well in a contributing environment with positive outlook in general.
• Collect key customer requirements and drive product roadmaps with Product Owners , R&D teams , planners and other stakeholders well.
• Clarify the critical priorities based on experience and be able to manage the same among conflicting situations.

Job Qualifications
• 6 - 8 years of related experience: sales or technical support in communications industry ( 10 + years is preferred)
• BE/ME in Electronic /Electronics and Communication Engineering or equivalent education
• Knowledge of Communication industry and T&M market along with Enterprise selling expertise
• Strong communication skills
• Ability to develop strong relationships with customers and internal teammates
• Track record of successfully implementing new programs and approaches
• Works with customers and the industry solution groups to align customer solution plans
• Knowledge or experiences in 5G, 4G, LTE, RF Microwave or wireless communication is preferred.

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