Our client is an intra-city logistics provider operating in Delhi, Mumbai, Bangalore, Hyderabad, Chennai.
They are looking for an Account Manager- Enterprise sales to oversee the relationship of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
The ideal candidate will be apt in building strong relationships with strategic customers. Should be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
The goal is to contribute in sustaining and growing our business to achieve long-term success. And while doing all of this you will not forget to have fun!
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
100% adherence to agreed SLA’s with Clients
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales through existing accounts in the base city and other cities as well as develop other cross city customers in the base city that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Graduation in any stream from a reputed college
Proven experience as an account manager
Experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Ability in problem-solving and negotiation
Logistics experience will be a plus
Experience- 3 years- 8 years