Company Overview
Opportunity with a World's Largest Market Research Company for Hyderabad Location for Director Position
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Job Description
Director
Location : Hyderabad
Job title
Director
Reports to
Director/Sr. Director/AVP/ VP/SVP
Please Note : This role requires to work on different Time Zones ( UK,US,APAC) , Please give a go head if you are open for the working in different time zones.
Job purpose
The role entails handling one unit within project management team that is involved in managing end to end primary market research projects. The role entails implementing strategy by mentoring direct reports, building trusted advisor relationships with clients and driving decisions on resource allocation, work processes and adherence to quality/data security standards (ISO/ISMS). The main tasks, would include managing multiple projects, tracking service metrics, managing budgets & financials, and leading the project management delivery team.
Key Responsibilities
Overseeing relationships with client service and leadership stakeholders like Global Account Lead, Operation Account Lead etc., ensuring the project is delivered as per the SOW and set standards.
setting up new accounts, transition and workstreams related to market research
providing leadership and clear direction to team members
Overall management of staff, including overseeing:
recruitment of staff
training and career development of staff
annual evaluations and monitoring of progress
setting goals and objectives for senior team members
Provides expert guidance to the team and clients, when required
Identifying opportunities for automation and efficiency improvements
Have frequent development discussions with direct reports.
Creates opportunities for others to grow/develop
Understands the wider business context when making decisions
Monitors the teams’ financials - Job creation, invoicing, outstanding, etc.
Forecasting and budgeting for the team
Qualifications
Technical
Mandatory 15-17 years overall experience in service delivery. Min experience in Market Research > 5yr with research background.
People management experience with a min span of 30 managed in the past
Knowledge on Project financials (estimation, budgeting etc.) and strong project management experience
Working knowledge in word, excel, PowerPoint and Visio.
Certification/Good knowledge of PMP, PRINCE2, SCRUM Master methodologies are preferred but not mandatory
Six Sigma knowledge would be beneficial
Essential Skills
Proven knowledge and experience in market research
Preferred proven knowledge of research products and philosophy
Proven skills in team management and leadership
Proven skills in staff development
Background and experience in P&L management
Demonstrated ability to build strong client relationships
Proven skills in the development of business
Strong presentation and interpersonal communication skills
Excellent command of English, both written and verbal
Requirements
Qualifications/Skill
Bachelor’s Degree in Engineering/ Commerce/Science or MBA is preferred
Master’s in marketing and business management
Project Management Certification will be an added advantage
Exp – 15-17
Multiple project management teams. (2-3 project management teams)
End to End , Primary market research work
Market research knowledge is required
Account management ( Multiple account)
Domain Knowledge of MR
Experience in Transition ( example : transitioning work from UK or US , Setting up new teams ,working directly with the leadership team , the global account Stakeholders across the board)
Face of the team, escalation management.
Someone from the research background would be good
Research + BA + Project management can also be workable.
More Strategic role which includes new account setup, ensuring transition plan is done, any new work scheme for market research, Business process techniques.