Location: Pune
Salary: Open
Employment Type: Permanent
Industry: Technology/Online
Sub-industry: Enterprise Software
Function: Technology

Company Overview

US Based Century old Product Engineering organisation. Having products reach across the industry. Spread in over 35-40 international locations.

Job Description

• Work with cross-functional teams to support and understand the business solutions that meets the needs of our customers
• Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable
• Positive attitude with a problem-solving mindset. Collaborate with mentor members of the team and other co-workers
• Ability to work in multiple projects


Qualifications & Skills required
• B.Tech /B.E., BCA, MCA
• Thorough understanding of SDLC agile development environments. Problem solving mindset.
• Superb troubleshooting and analytical abilities with accuracy and attention to detail and the ability to solve problems under pressure and tight deadlines.
• Resolving issues/incidents, including identifying defects, working through integration issues, and driving forward solutions to various application performance.
• Coordinate with various teams and analyze root cause and assist in efficient resolution of all production issues
• Experience with the implementation of process, procedures, and result metrics for the purpose of continuous operational improvement and SLA creation and adherence.
• Demonstrated strong experience working with SQL database, writing complex queries, identifying issues.
• Experience in troubleshooting for web-based applications. Strong code debugging skills.
• Understanding of Object-Oriented programming concepts. Strong error/exception understanding and debugging skills.
• Testing and troubleshooting of APIs.
• Knowledge of base Networking concepts including troubleshoot and debug.
• Experience dealing with incident and problem management
• Excellent verbal and written communication skills.
• This position requires flexibility in working hours. The person will be required to work evenings, weekends and holidays and is subject to being on-call.
• Promptly respond to platform, application, and data process problems in local and remote locations on a 24x7 basis.
• Strong interpersonal skills and “Customer service attitude”. Ability to work well with people / teams and develop and maintain effective working relationships
• Should be ready to work in a 24*7 environment, with rotational shift model.

Additional Information

Experience: 8-11 Years
Compatibility: comfortable with rotational shift.

Job reference: JO-210412-254829

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