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It is a global technology company, provides shipping & mailing solutions, data management software, and location intelligence offerings, powering billions of physical and digital transactions in the connected and borderless world of commerce.
The Job
• This role is very similar to a DevOps role, and you will own the production, test and staging environments
• You will design and implement monitoring solutions using advanced tools like Sumologic, Cloudwatch, Prometheus and AppDynamics etc.
• Execute technical operations including Monitoring, Automation, Network, Cloud, Security, Release Management, Reliability Engineering.
• Support the operational environment that provides the company client facing applications and meets the requirements of service availability and recoverability.
• Organize and facilitate outage event management activities including outage status communication, problem determination activities and root cause analysis.
• Capture and reporting of application availability metrics.
• Coordinating, planning and performing application deployments
• Development of automated application deployment scripts
• Work closely with Engineering & Product teams to be aligned with Business
• Demonstrate Ownership and accountability
• Demonstrate leadership and drive the team to achieve goals
• Ability to work as a team and individually for troubleshooting/investigating problems
• Ability to coordinate with Infrastructure support teams and get things done
• Ready for onsite travel for knowledge transfer or related activities
• Graduate or Postgraduate (preferably in computer science or related course)
• 3-5 years relevant experience in Product/Application Support L2 level
• Excellent communication & leadership skills
• Willing to work in a 24*5 profile with weekend on-call support
• Platforms – Linux
• Experience on technologies such as Jboss/WildFly and IIS
• Experience with monitoring tools such as AppDynamics and Sumologic. Grafana, Prometheus
• Experience with Amazon Web Services (VPC, Subnets, Route tables, Virtual Gateway, Network ACLs, EC2, Elastic beanstalk, Elastic Container Service, Lambda, Security Groups, Cloudwatch, S3, Glacier, Route 53, Systems manager, RDS, Cloudformation).
• Good understanding of Virtualization, Cloud Computing, Kafka, FTP/SFTP.
• Knowledge of writing scripts, any scripting language would be preferred (python, shell)
• Hands on knowledge of tools such as Ansible, DeployIT, GIT.
• Good networking skills (Load Balancers, Firewalls, Clusters etc.)
• Know-how of Kubernetes technologies(K8’s). Hands on knowledge of managing K8 cluster.
This is a critical service delivery role requiring experience with complex cloud hosting environments.