Program Manager

Leading US headquatered services company majorly working in Product Engineering sector

Role Description
 Recruit and mentor a balanced team of developers who are highly skilled and passionate about
development.
 Responsible for Project Planning, executing, controlling, closure of projects, creation of teams and cost
effective project delivery.
 Managing team of Developers/Designers/Testers. Leading and driving the team for better performance,
performing Resource Planning & utilization (allocation/release, ramp up/ramp down), Capacity Planning
(effort management), Performance Management (review / Appraisals) and using management tools.
 Managing projects in fast paced agile ecosystem and ensuring quality deliverables within stringent
timelines
 Responsible for Risk Management, maintaining the Risk documentation and mitigations plan.
 Client management, Effective communication to identify customer needs and evaluate alternative
business solution, managing day to day customer interaction (driving Projects status meetings with
customer and multiple stakeholders of the projects), built a trust by delivering a quality product towards
client needs and expectations in timely manner and have been receiving further businesses/project
extensions without any bidding process.
 Collaboration Management across the department to broadening the skills and cross functional delivery
management.
 Responsible for architecture design and review.
 Publishing project metrics dashboard to internal and external stakeholder.
 Publishing weekly and monthly status reports.
 Own and enforce high quality development practices and procedures, as well as maintaining secure
coding standards, through the adoption of test-driven development (TDD), paired programming, peer
code reviews, and software build automation.
 Provide oversight and guidance to team members during regular technical activities within an Agile
environment: including (but not limited to) code reviews, estimating, technical solution design &
architecture, testing.
 Drive continuous improvement in a Lean/Agile environment, implementing DevOps delivery approaches
encompassing CI/CD, build automation and deployments.
 Acts as the development team's escalation point to other IT functions, as well as to internal business
partners and external vendors as necessary.
 Effectively communicate technical solutions and recommendations to senior level management and
business partners

Qualifications and Abilities:
 BE/B.Tech Graduate in Electronics/Computer Science with 14+ years of relevant experience including
minimum of 10 years in Program management in IT services in Telecom Sector. Experience in Network IT
would be an added advantage.
 Experience in Full-Stack technologies (Java, Springboot, Microservices, Angular/React JS, Node JS,
Postgres), AWS/MS Cloud migration, Collaboration Tools, Dev Ops and Automated Testing is essential
 Accelerate customer Business Transformation by leveraging customer needs and technical Innovations
 Able to establish standard development practices and processes. Involvement in project planning -
forecast, monitor, and review all project aspects along with costs, operational budgets, staffing
requirements, resources, and risk.
 Optimize customer releases based on user experience program
 Able to Motivate team player with ability to work under minimal supervision following ServantLeadership Model.
 Easily grasp the new technologies and updated as well.
 Deep knowledge of the web application development ecosystem, tooling, methodologies, and best
practices.
 Understanding of Java application stacks and JavaScript frameworks.
 Hands-on in scrum methodology (Sprint planning, execution and retrospection)