Technical Consultant - Salesforce

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Key Responsibilities

-The successful candidate will be expected to interact with all levels of the business and technical community, seeking approval from all stakeholders of        the projects.
-Solution and Develop SalesForce configuration related requirements
-Design, Solution and Develop processes used by the business areas using CRM applications
-Proactively advise business users on application usage and issues
-Identify process/technical gaps in the existing implementation and come-up with enhancements to fill those.
-Review enhancement requests to ensure these are in line with the benefits business is expecting to achieve
-Carry out impact analysis using knowledge of business processes

-Experience of overall 9 – 13 years of CRM (Salesforce) experience.
-Lightning development (LWC)
-Responsible for design and implement Salesforce Einstein Analytics solutions to solve challenging business insight requirements
-Experience of Salesforce Einstein Data Discovery and implementation ideally with Salesforce Einstein Analytics and Discovery Consultant Certification
-Exceptional knowledge of Einstein Analytics platform and familiarity with other BI tools
-SalesForce PD1 and Application Developer Certifications will be an added advantage
-Good knowledge of configurational activity on the Lightning Framework
-Should have knowledge and experience on package development approach
-Should have reasonable understanding in release management processes (SFDX, CI/CD etc.)
-Experience with agile / continuous delivery paradigms of software development
-Should have relevant customization experience with respect to Integrations using RESTful APIs
-Should have a decent exposure to the otherwise Classic Environment (Administration / Async & Sync Server-Side Development / Governor Limits &   Application Order of Execution / Triggers / Old Front end Dev VF / Basic Design Pattern or Best Practices knowledge)
-Ability to manage client expectations and scope.
-Expertise in design and solution on Salesforce and associated CRM technologies
-The candidate will be expected to create, sell, and drive Architectural vision for the organisation to ensure the organization is headed towards a     technically efficient, simplified and capable landscape
-The candidate should be able to define the technology roadmap for the org/function
-Should be able to define the right set of tools to be used across delivery lifecycle
-Experience of working with multi-cultural teams in a geographically diverse environment
-Very good communication skills and the ability to explain and articulate technical aspects in a manner than business can understand
-Self-starter with ability to handle multiple tasks and priorities
-Strong problem-solving skills with the ability to think laterally to arrive at a solution
-Ability to develop & maintain good relationships with stakeholders
-Ability to cope with constantly changing priorities and deal with ambiguity is essential.