Location: Gurgaon/Gurugram
Salary: Open
Employment Type: Permanent
Function: Technology

Company Overview

It is a wealth management organisation

Job Description

Provision of development support India hrs and including 24 x 7 support (on-call)
• To provide consultancy to project delivery and other Technology Services teams when required
• Hands-on engineering development to provide solutions and services in support of the roadmap
• Work with the Delivery areas to assist in the design for new Business solutions.
• To be the technical catalyst for outstanding service delivery within the team.
• Work with BAU teams in Technology Services to develop tools in order to improve management,
monitoring and reporting.
• To assist with training/coaching team members and exposing them to new technologies.
• Cultivate and foster relationships with other team and departments within organisation.
• Monitor issues and provide management reports on incidents and problem management
• Provide out of hours support for the AIS Messaging Infrastructure
• Ensure all activities are compliant with security and regulatory requirements
• Work alongside the platform teams to provide cost effective scheduling solutions and encourage best
practices to prevent over allocation and wastage due to lack of usage
• Service the project and “RTB” IBM MQ and IBM WMB / IIB demands across all business areas
• Assist in the transition to a fully supported “in life” platform for IBM MQ / WMB / IIB infrastructure
• Facilitate the migration to a rationalised, more cost effective infrastructure configuration going forward
• IBM MQ / WMB / IIB System Management and administration, such as performance, logging, backup,
recovery and health checking
• Assist in the provision of DR / BCP support
• Support the conformance to standard operational processes within the team
• Promoting “best of breed” in regard operational practice and processes
• Understand capacity model and flag potential short comings proactively
• Highlight risks/issues invoking escalation procedures, where necessary
• Analysis and design of a solution to business requirements
• Producing documentation and adherence to standards, processes and procedures
• Assisting/training/coaching team members and exposing them to new technologies
• Liaison with business stakeholders, architecture, support and other development teams
• Provide assistance to resolve operational issues, as required


Proven working knowledge of IBM MQ and IBM Message Broker / Integration Bus development,
implementation, configuration and administration with versions minimum of MQ v7.x,v8.x, WMB v7.x, v9.x
• Working knowledge of Message Queue monitoring – knowledge of BMC QPASA (BMTM)
• Knowledge of message routing hubs and message transformation
• Technical hands-on skills in IBM WMB v7 / IIB v9 messaging solution development
• Knowledge of WMB Propriety coding language EQSL.
• MQ, IIB Code review knowledge and provide consultancy on the code quality and improvements.
• Extensive production and IT support experience
• Problem determination and fault finding
• Process improvement and Automation driven – Always to work towards permanent fixes for all problems.
• UNIX platform knowledge – navigation and administration (AIX / LINUX)
• Ideally possessing IBM certification for IBM MQ / WMB / IIB
• Good verbal and written English communication
• Self-motivated, self-starter, team-player
• Flexible attitude - be able to thrive in an ever-changing environment
• Good interpersonal skills for dealing with customers
Ability to think laterally - an enquiring mind with problem-solving capabilities
• Innovative thinking – an attitude towards smarter solutions to problems. Able to evaluate newer tools and
technologies for potential use to make service better. Capability to work with newer solutions and bring on
table the ‘can-do’ attitude
• Risk Taking and Open – Open to take calculated risks, given all stake holders informed.
• Experience of working within a large organisation (directly or a customer)
• Ability to work under pressure and meet deadlines, resourceful when faced with technical/project
• Strong planning and communication skills
• Experience in automations
• Knowledge/experience of other messaging tools and protocols
• Experience/knowledge of the file transfer protocols. Good to have familiarity with any such tool in market
e.g. MQFTE, Linoma GoAnywhere etc.
• Knowledge of any scripting, preferably Shell Scripting or Perl.
• Good to have experience with Java.
• Knowledge of XML
• Awareness about SWIFTNET, SWIFT FIN, SWIFT Alliance Gateway, SWIFT Net Accord
• Experience of working with structured support processes and procedures.
• Understanding of Investment Management, pricing and back-office operations
• Experience working on applications with tight business deadlines
• Experience working on B2B applications

Job reference: JO-220714-288810

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