Company Overview
Opportunity With a leading Financial product based orgainsation
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Job Description
Job Title
Senior BizOps Engineer
Overview
The Commercial BizOps team is looking brilliant and passionate BizOps engineer to join our team
• Are you a born problem solver who loves to figure out how something works?
• Are you a CI/CD geek who loves all things automation?
• Do you have a low tolerance for manual work and look to automate everything you can?
Role
• Provide operational support to the commercial platforms and components
• Provide second level support to customer reported issues
• Fast paced environment to address customer facing issues and restore service as quickly as possible.
• Provide input and temporary or alternative solutions to meet customer needs
• Review trends to identify pro-active solutions and triggers for fast alerting of potential issues.
• Do you like to solve challenging problems / have an aptitude for analytical troubleshooting?
• Are you flexible to accommodate rapidly changing priorities?
• Can you accommodate outside normal working hours on a rotational basis to support implementations?
• Analyze the current situation to derive the application health / impact to customers.
• Apply situational awareness to the scenario to understand the ramifications to downstream processes of proposed actions.
• Ability to work with little or minimal supervision.
• Exercise a continued willingness to learn and expand application knowledge.
• Leverage collaborative relationships to provide good customer service.
All About You
• UNIX scripting
• SQL skills
• Oracle
Splunk
Dynatrace
• Java
• C++
• Methodical analytical skills
• Quick learning
• Good communications skills / break down technical items into easy language
• Ability to multi-task / prioritize work
• Accountable for individual contributions while able to work as part of an integrated global team
Requirements
• Provide operational support to the commercial platforms and components
• Provide second level support to customer reported issues
• Fast paced environment to address customer facing issues and restore service as quickly as possible.
• Provide input and temporary or alternative solutions to meet customer needs
• Review trends to identify pro-active solutions and triggers for fast alerting of potential issues.
• Do you like to solve challenging problems / have an aptitude for analytical troubleshooting?
• Are you flexible to accommodate rapidly changing priorities?
• Can you accommodate outside normal working hours on a rotational basis to support implementations?
• Analyze the current situation to derive the application health / impact to customers.
• Apply situational awareness to the scenario to understand the ramifications to downstream processes of proposed actions.
• Ability to work with little or minimal supervision.
• Exercise a continued willingness to learn and expand application knowledge.
• Leverage collaborative relationships to provide good customer service.
Additional Information
• UNIX scripting
• SQL skills
• Oracle
Splunk
Dynatrace
• Java
• C++
• Methodical analytical skills
• Quick learning
• Good communications skills / break down technical items into easy language
• Ability to multi-task / prioritize work
• Accountable for individual contributions while able to work as part of an integrated global team