Digital Platform Expert

Hiring for one of the world's largest Pharmaceutical Firm

End-to-end responsibility for all services developed and operationalized with commercial digital technologies, that is inclusive of key core capabilities: Website properties, Content Management, Campaign Execution/Marketing Automation, and Customer (HCP/Patient) Portals.
• Monitor platform services and deployed solution operations, both by internal parties and external partners
• Provide technical and functional support for digital platforms and solutions until platform support operational processes and tools are mature enough for transfer to a steady state run organization.
• Develop mature services and platform operational/ governance processes and is able to provide architectural consulting across all digital marketing projects and operational work in collaboration with other Commercial IT & Digital Platform Leads.
• Responsible for alignment of proposed solutions with both corporate and commercial IT standards as well as aligned with architectural, security, privacy and quality standards
• Monitor industry trends and best practices to identify opportunities to strengthen existing capabili-ties and implement new capabilities. Create and drive digital solutions roadmap and Commercial IT eco-system in partnership with Commercial IT & Digital Platform Leads.
• Partner with global and regional stakeholders to understand business strategy and design solutions aligned to the needs of the business
Lead business case development process by designing and documenting proposed solutions in alignment with business demand.
• Drive proactive platform and solution upgrades as per business and enterprise architec-tural needs.
• Establish and institutionalize regular end-to-end KPI reviews for solution adoption, a continuous so-lution improvement process, and partner with IT Business Partners to understand upcoming de-mand and develop roadmaps for enabling new services/enhancements globally.
• Manage delivery on strategic digital projects by internal and external service partners
• Responsibility for technical governance of solutions deployed and alignment with digital marketing architecture standards and best practices in
• Partner with and influence Enterprise Architecture team to stay informed on enterprise wide com-mercial digital initiatives and ensure digital marketing capabilities are aligned with stand-ards and roadmaps

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Essential
• Bachelor's degree in Computer Science and/or Digital Marketing related fields or equivalent experience.
• 7+ years of relevant of experience implementing digital marketing solutions at an enterprise level in a regulated environment.
• Expert level understanding of digital marketing especially Campaign Execution, Marketing Au-tomation and Web Analytics
• Experience with utilizing the Microsoft .NET framework to implement solutions and web devel-opment technologies (HTML5, ASP.NET, MVC, JSON, Webs services, XML & SQL Server)
• Working knowledge of the marketing materials promotional review process
• Project management qualification or equivalent experience preferable.
• Professional in-depth knowledge of business processes in pharmaceutical industry within com-mercial functional area.
• Strong understanding of commercial & marketing processes and underlying data in the phar-maceutical industry.
• Ability to read, write and speak in the English language.
• Excellent oral and written communications skills.
• Strong presentation, facilitation, negotiation, collaboration and communication ability.
• Demonstrated leadership, organizational, follow-up, strategic, critical and innovative thinking, problem solving and analytical skills.
• Experience of working with global teams and experience of working in international, multi-coun-try, multi-cultural environment.
• Experienced software or solution implementation/delivery with demonstrated success working in the Pharmaceutical or Life Science Industry and/or business solutions.
Desired
• Master’s Degree
• Familiarity with regulated systems – general level of understanding of computer systems vali-dation.
• Ability to work with Quality Management Systems.