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Location India - Bangalore
Industry Import/Export > Chemical/Material
Job functions Manufacturing & Engineering > Service
Job number JO-181031-174658

Job description

Designation :- Dy Manger Service (Material Handling Industry)
Location :- AP/Telangana
Qualification :- B. Tech /MBA-Operations

Job Description :-
Primary Responsibilities:-
 To manage a team of Service engineers in the assigned region / territory
 Deployment of service engineers at customer sites / defined region and monitor the progress of tasks assigned
 Generation of service orders / PO for Parts / services rendered to customers
 Making Planned Maintenance schedule for Engineers for various machines at customer site
 Responsible for Parts Sales target for the assigned Branch / territory
 Daily / Weekly / Monthly reporting to Head office
 Follow-up with the customer for payment for the services rendered
 Providing guidance and support to the engineers whenever required

Secondary Responsibilities:-
 Work with a mindset of Customer First Approach
 Maintain good relation with all the Customers of his territory
 Responsible for Post sales activities – Service and Warranty
 Analyze the market, monitor , analyze sales and market trends

Competencies required:-
 Must have got Techno-commercial experience
 Preference should be given to Service industry – MHE / Construction / Mining
 Must have analytical and decision making skills
 Must be willing to travel as extensive travelling required
 Must have good command over written and verbal communication
 Good in MS-Office
 Must have negotiation skills
 Must possess Leadership skills