Location Delhi
Job number JO-201012-227165

Company overview

The company is established with the focus to implement, finance, and operate the smart meter roll-out program of power distribution companies. The Government of India plans to install 25 crore smart meters in the next few years. With the replacement of 25 crore conventional meters with smart meters, billing efficiency can improve from 80 percent to 100 percent, and has the potential to increase DISCOM revenues by INR 1,104 billion. EESL, has been spearheading the smart meter deployment in India with installation of over 1.3 million Smart Meters

Job description

b Title

Sr. Manager/Manager

Reports to

Head – Business Process


Business Process

Working Location


Desired Qualification + Experience

·         Bachelor’s Degree in Engineering

·         Management degree preferable

·         Working knowledge of Six Sigma / Lean Construction

·         5-6 years Business Process/ Process Excellence, experience in business process designs and facilitation

·         Overall experience of  10-15 years

·         Understanding/ experience of smart metering will be preferable

Required Competencies/Skills

·         Well versed with various Process Improvement frameworks

·         Strong business acumen

·         Experience in creating presentations and communicating ideas and plans with all levels of the organization


Roles & Responsibilities / Duties to be Performed



·         Build a thorough understanding of existing processes and evaluate maturity of existing business processes

·         Conduct analysis to identify any gaps in business processes and understand any reasons therein

·         Facilitate mapping of business goals/ business scorecards and functional level key performance metrics, targets and initiatives

·         Coordinate/ hold discussions with the functional HO and field teams to detail the improvement areas in existing processes and facilitate preparation of new business processes/ update of existing business processes

·         Work to identify, bring in and implement industry best practices across various solution themes like digital, strategy and sustainability, talent and organization ,etc.

·         Coordinate the governance mechanism and information flows at the company level, highlighting critical process activities, red flags for management intervention and identification of any transformation initiatives

o    Drive transformation initiatives by ideating and getting initiatives implemented in the organization by collaborating with corresponding functions and business units for implementation.

o    Coordinate with HR/ L&D teams to design suitable training and awareness of process excellence programs

o    Support coordination and execution of cross-functional reviews with the Function/ Department heads.

o    Develop and maintain management dashboards to communicate the status of process excellence initiatives.

o    Monitor transformation initiatives and translate output into impactful insights, clear findings and value created for the organization.

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